Migration scope and responsibilities
The standard migration fee is $2,999 USD for the confirmed scope.
Tailored to your retailer data
Every migration is unique. Your catalog, barcodes, orders and customer information are unique and proprietary to your business. We work closely with you to tailor the migration for the best possible outcome, agree the included records and define acceptance checks for your stores.
Routes offered subject to feasibility
We offer the currently listed migration routes subject to retailer-specific feasibility and an agreed scope. This includes POS migrations into Runit.
A project lead for your migration
Sqquid assigns a project lead to each migration. The lead is responsible for migration correctness and oversight of the entire migration dataset, including planning and managing data reversal when needed. The reversal method, dependencies and acceptance checks are agreed for your retailer’s systems and data.
Retailer-provided ERP and finance approvers
For ERP-related work, the retailer must provide an ERP approver and a finance approver. They approve the receiving requirements, included retail data, financial treatment and acceptance results within their responsibilities. Sqquid’s project lead coordinates the migration with them; full ERP implementation remains separate work.
Access to both systems
You must provide Sqquid full authorized access to both systems and be able to access your own data. Arrange access through an agreed secure process. Do not put passwords, API tokens, payment information or customer export files into the general enquiry form.
Source data quality
Sqquid is not responsible for migration errors caused by poor data supplied by the customer. Source issues, proposed corrections and exclusions need to be recorded before the transfer is accepted.
Earlier work and guarantee limits
Sqquid does not guarantee a migration that started before Sqquid was hired. Any guarantee is limited to the data migration work performed by Sqquid and expires on the launch date. Record the agreed launch milestone in the written scope; do not assume post-launch guarantee coverage.
Vendor charges and separate work
Vendor charges are passed to the customer in addition to the confirmed migration fee. POS implementation, hardware, payment setup, staff training and ongoing integrations have separate responsibilities and scope. A Sqquid software subscription is not required for the migration service.
Corrections before launch
We correct errors in our own migration work at no additional charge before launch.
Refunds for errors caused by Sqquid
If a migration error occurs and Sqquid is at fault, we will refund the fees the retailer paid us.